Frequently Asked Questions

Frequently Asked Questions

How do I know if I need a Standard or a Long appointment?

Choosing the right appointment length helps our doctors run on time and ensures your health concerns aren’t rushed.

  • Standard Appointment (15 mins): Best for a single, straightforward health concern, a routine script renewal, or a follow-up discussion.

  • Long Appointment (30 mins): Required for new patients, multiple or complex health issues, mental health consultations, skin cancer checks, or procedures (like implant insertions/removals). If you are unsure, please speak to our reception team when booking.

Can I request a script or referral without an appointment?

To maintain clinical safety and fulfill our medical-legal obligations, you generally need to see a doctor to get a new script, repeat medication, or specialist referral. This allows your GP to properly monitor your health condition and ensure the medication or referral remains appropriate.